Save-well offers FREE GROUND SHIPPING within Canada and USA on ALL ORDERS above $1999.
Orders are processed within 1 business day. In case your order is partly unavailable, we will contact you to discuss backordering, suggest substitute or issue you refund.
We use China Post for shipping of small orders and UPS or FedEx for large.
When an order is qualified for FREE GROUND SHIPPING we will ship it by Chnina Post Expedited Parcel.
Each LED Light is individually inspected and tested before shipping.
We offer 30 Day Money Back from the date of purchase if by any reason you are not satisfied, less shipping and handling costs. We do not charge restocking fees.
If your purchase was eligible for Free Shipping, the shipping cost will be deducted from your refund.
To receive full refund the LED Lighting products must be in the original clean boxes and in resell-able condition without scratches and marks. LED Lights returned in inferior conditions than the stated above will get only partial refund by our discretion. Please use the original packaging when returning products to us, or other protective boxes. Merchandise that arrives in damaged condition due to improper packaging will not be credited.
You need to obtain a Return Authorization Number from us by calling or e-mailing before returning any LED Lighting product.Save-well Lighting will not accept returns and will not issue refunds without a valid Return Authorization Number.
Defect or incorrectly shipped items will be replaced at no charge for you and we will reimburse you for your shipping cost after we receive and inspect the products.
The warranty of our LED Lights is 2 years from the purchase date. Products that have been modified by the user, exposed to extreme temperatures, used in a way not intended by the manufacturer, overpowered or wrongfully powered are not warranted.
Installation instructions for the LED Tubes are available for download from the product page.
Orders to British Columbia are charged GST 5% and PST 7%. Orders to all other Canadian Provinces are subject to GST of 5%.
Shipments to USA are not charged sales tax but may be subject to customs import duty. Lotus LED Lights is not responsible for paying it and it is not included in the shipping charges.
Orders are processed within 1 business day. In case your order is partly unavailable, we will contact you to discuss backordering, suggest substitute or issue you refund.
We use China Post for shipping of small orders and UPS or FedEx for large.
When an order is qualified for FREE GROUND SHIPPING we will ship it by Chnina Post Expedited Parcel.
Each LED Light is individually inspected and tested before shipping.
We offer 30 Day Money Back from the date of purchase if by any reason you are not satisfied, less shipping and handling costs. We do not charge restocking fees.
If your purchase was eligible for Free Shipping, the shipping cost will be deducted from your refund.
To receive full refund the LED Lighting products must be in the original clean boxes and in resell-able condition without scratches and marks. LED Lights returned in inferior conditions than the stated above will get only partial refund by our discretion. Please use the original packaging when returning products to us, or other protective boxes. Merchandise that arrives in damaged condition due to improper packaging will not be credited.
You need to obtain a Return Authorization Number from us by calling or e-mailing before returning any LED Lighting product.Save-well Lighting will not accept returns and will not issue refunds without a valid Return Authorization Number.
Defect or incorrectly shipped items will be replaced at no charge for you and we will reimburse you for your shipping cost after we receive and inspect the products.
The warranty of our LED Lights is 2 years from the purchase date. Products that have been modified by the user, exposed to extreme temperatures, used in a way not intended by the manufacturer, overpowered or wrongfully powered are not warranted.
Installation instructions for the LED Tubes are available for download from the product page.
Orders to British Columbia are charged GST 5% and PST 7%. Orders to all other Canadian Provinces are subject to GST of 5%.
Shipments to USA are not charged sales tax but may be subject to customs import duty. Lotus LED Lights is not responsible for paying it and it is not included in the shipping charges.
Privacy Notice
We NEVER sell or rent your personal information
We realize that customers are concerned about how the information they provide online will be used. We are committed to protecting your privacy and will use the information we collect about you to process your order and provide a more personalized shopping experience.
Purchases at Lotus LED Lights are Secure.
When we request personal information from you (e.g., name, address, phone number, credit card number, etc.), it is done over our secure servers. We use industry standard technology to protect confidential information – 128 bit SSL (Secured Socket Layer) – an advanced encryption technology that makes personal information unreadable as it travels over the Internet. Credit card information is electronically shredded after processing and no credit card information is ever stored by Lotus LED Lights.
Information Collection and Usage
When you place an order, we ask you to provide information to complete and fill the order by filling out and submitting an on-line form. This information includes your name, mailing address, e-mail address and credit card information. All information regarding our on-line customers is stored on a highly secured server that is not accessible through the Internet.
To continuously assess the value of our online shopping experience, we may track the way customers use our site; however, this information is analyzed only in the aggregate and not at the individual level.
Lotus LED Lights has a strong commitment to provide excellent customer service. To this end, the information you provide us will help us tailor our communications and product offerings so that you receive more of what you want and less of what you do not want when shopping with us.
From time to time, we may notify you of special offers and/or send you online information that may be of interest to you based on information you have given us and your buying history at Lotus LED Lights. Lotus LED Lights, (including its subsidiaries) from time to time may also provide names, addresses or e-mail addresses to strategic partners who have information, products or services that may be of interest to you. You may opt out of these emails at any time.
We realize that customers are concerned about how the information they provide online will be used. We are committed to protecting your privacy and will use the information we collect about you to process your order and provide a more personalized shopping experience.
Purchases at Lotus LED Lights are Secure.
When we request personal information from you (e.g., name, address, phone number, credit card number, etc.), it is done over our secure servers. We use industry standard technology to protect confidential information – 128 bit SSL (Secured Socket Layer) – an advanced encryption technology that makes personal information unreadable as it travels over the Internet. Credit card information is electronically shredded after processing and no credit card information is ever stored by Lotus LED Lights.
Information Collection and Usage
When you place an order, we ask you to provide information to complete and fill the order by filling out and submitting an on-line form. This information includes your name, mailing address, e-mail address and credit card information. All information regarding our on-line customers is stored on a highly secured server that is not accessible through the Internet.
To continuously assess the value of our online shopping experience, we may track the way customers use our site; however, this information is analyzed only in the aggregate and not at the individual level.
Lotus LED Lights has a strong commitment to provide excellent customer service. To this end, the information you provide us will help us tailor our communications and product offerings so that you receive more of what you want and less of what you do not want when shopping with us.
From time to time, we may notify you of special offers and/or send you online information that may be of interest to you based on information you have given us and your buying history at Lotus LED Lights. Lotus LED Lights, (including its subsidiaries) from time to time may also provide names, addresses or e-mail addresses to strategic partners who have information, products or services that may be of interest to you. You may opt out of these emails at any time.
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